OPERATIONAL EFFICIENCY AND EFFECTIVENESS PROGRAM
STRADA assisted an Alabama water utility in evaluating their operational efficiency and effectiveness, identifying multiple opportunities for the client to enhance operations, expand service offerings, and improve financial performance. Our work included:
STRADA oversees the following:
- Assessing current operations, including extensive staff interviews and operational assessments
- Identifying possible improvements and recommending implementation strategies
- Gaining a comprehensive understanding of client culture, including ethical and accountable behavior
- Documenting and presenting assessment results
